All the orders are processed within 24 hours from the time of approved payment. Shipments normally takes 12-15 days to be received by customers. In exceptional cases delay could be further 4-6 days (Total days to reach shipment to is 21 days maxium).
Unless you receive your shipment within 21 days, kindly contact us. Concern department will look into the matter and will come up with detail and feasible solution of your interests.
We process orders within 24 hours. Hence, make sure you place order cancellation request within 24 hours from the time the order was submitted. Contact our team by email or by phone (phone is most preferable) to cancel your order. No order cancellation will be done after 24 hours from the time of order submission. Keep order id (dispatched in given email address), your name and name of drug(s) handy if about to cancel order by phone and mention those informations in email if you choose to cancel order by email.
Be very accurate and double check when you provide shipping address in order form. Contact us whithin 24 hours if you realised that specified shipping address was wrong or need to change or has some mistakes. Our support team will try their best to assist you and help resolve the issue.
We guarantee that shipped medicines are FDA approved generic counterpart of the brand name drugs. They will show you same effect as that of their brand name drugs.
If you are not satisfied with the produced effect by medication, contact us and let us know the problem. Support team will provide you return address. Our concern department will start process of refunding as soon as they receive product at the provided return address.
Before contacting us, please, make sure that you take the right dosage of the products and follow the Instructions for use. Mind that the effects can be slowed down by fatty food and alcohol you take prior to the tab.
We urge customers to take correct dose of the medications before claiming refund.
Usually delivery time of product is 12-15 working days and may further delay for 4-6 days because of custom checking. Non-delivery of the product within 21 days qualifies customer to claim refund. Contact customer support team and entire paid amount will be debited to credit card. Refund process may take 7-6 working days after which refunded amount can be seen in card statement.
We are fully aware of the importance of securing customer's private medical and other payment data. We are committed to securely maintain data of customer. We strictly follow laws for online store outlined by goverment authorities.
All the details provided by customers is maintain in encrypted form and makes almost impossible to see, read, access, transfer the details in any way. Further more, storing database is quarentined from network of internet connection. Personal detail is not available to view online for customers itself. However, customers can view details about latest placed order and its detail.
No data are shared, with any other party, which can indetify an individual personally.
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